How to Evaluate Industrial Automation Companies
Vetting an industrial automation company is like vetting a candidate for an internal position at your company. You’re looking for experience, innovation and knowledge of security risks and protocol. Here are some things you’ll want to consider when researching industrial automation companies.
Is the company willing and able to adapt to your current automation systems?
Although they may offer you a highly functional and innovative system of their own, if it doesn’t pair well with your existing systems, it won’t have as much value. It will be harder to manage and add onto later. Don’t settle for a company that doesn’t match your specific needs.
Do they plan to train your team and offer support post-integration?
Look for a company that won’t leave you high and dry after they implement your new system. Choosing a company that will provide ongoing support is key to seamlessly integrating a new system. Do they have a team in place that is ready to troubleshoot any issues you may come across with your new machine? The best way to find a company like this is by asking your candidates for references and asking those references how the installation and integration process went for them.
Will the candidate test the system before delivering it to you and how will they test it?
A manufacturer that tests their machines before delivering them to a new client and performs all of the proper tests cares about the quality of the product they are selling. They should have a testing process in place that can simulate your own process.
Are they experienced in your industry?
Ask for the project manager’s resume, along with photos and details of previous projects they’ve done in your industry to get a good feel of their experience and capabilities. These should be easy things for experienced teams to provide so don’t hesitate to ask.
Do they have relevant supporting inventory?
Machines are like people, they’re not perfect. When your machine needs a repair, does the automation company carry the parts needed to fix it? This question will also make you consider the automation company’s geographical location. Are they in close enough proximity to you that they can provide the support you need when you need it?
Comparing Industrial Automation Companies
If you’re weighing your options with industrial automation companies, we’d like to hear from you. Start the conversation with a free application review.
